With your explicit consent we can collect elements of personal identification regarding you, like your full name, telephone number, mail address, e-mail address, information about the services you choose or similar, when you book, when you send us your queries via our website, when you are choosing to contact us through our live chat platform. If you choose us to provide you a service, the third party payment processors will collect your payment data. When you are using Google Analytics or when you are visiting our websites, we might receive certain information about you, as described below. We shall not send any e-mail advertising messages without your explicit consent. However, we might send you e-mail messages regarding the service related to your former contact with us or in case you will be requesting information from us about the performance of the contract.
Bella Vista Hotel allows for its users to correct, change, add or delete data and information that have been collected by Bella Vista Hotel. If you choose to delete information, Bella Vista Hotel will act in order to delete this information from its files shortly. For the protection and security of the user Bella Vista Hotel will try to certify that the person making the changes is the same person as the user. In order to have access, change or delete personal data and to report problems regarding the operation of the website or in order to ask any question you can contact Bella Vista Hotel via e-mail at firstname.lastname@example.org or at the mailing address Benitses, Corfu, postcode 49100, Greece.
The legal basis is article 6, para.1, points a), b) and f) of the EU General Data Protection Regulation (GDPR).
You will be notified via e-mail or warning notification in our website for any ownership change or usage of your personal data, as well as any choices that you may have regarding your personal data.
Bella Vista Hotel will not rent or sell your personal information to others and it will not share (except from the reasons stated at the present notice) your personal data to third parties.
We store information to locations outside the direct control of Bella Vista Hotel, to servers or databases that are located with hosting providers. Our hosting provider does not have access to your personal data.
We use the Fusioned Ltd Company, at 21 Poplar Hill, Walton on the Wolds, Loughborough, Leicestershire, LE12 8JD – United Kingdom, (email@example.com) in order to support our servers. This company has periodically technical access to our server’s data for support and maintenance and under no circumstances do we provide them access to your personal data.
Our website’s software is “Wordpress” , a software developed from the company named Automattic Inc., 60 29thStreet #343, San Francisco, CA 94110, United States of America. This company has periodically technical access to our server’s data for support and maintenance and under no circumstances do we provide them access to your personal data.
The software used for the Live Chat service is “Zendesk” and it is developed from the company Zendesk Inc, Copenhagen. Snaregade 12, 1205. This company has no access to your personal data.
Bella Vista Hotel does not collect any data regarding your payment, e.g. account number, debit or credit card number and other information about our client’s card , as well as other information concerning the account, identity check, charge and contact information when they made their reservation and payment of a room or a service. We use a third provider of this service, except our website, named WEB HOTELIER- LOVELY HOTELS Ltd, OnLine Hotel Booking system – Tourist Accommodation, av. Dimarchou Matexa Agelou 21, Glifada, 16675, ATTICA
The information we collect through the Bella Vista Hotel can be stored and processed in Europe. If you are in the European Union or in the European Economic Area, we would like to inform you that we will not transfer information, included your personal data, to any country outside the EU or the European Economic Area.
Bella Vista Hotel has the protection of privacy and personal data against malicious activity as its top priority: i) It has obtained a valid safety certificate from ESET SSL Filter CA concerning its website safety, ii) Bella Vista Hotel and its partners use the latest up to date Firewall and Antivirus programs.
Although Bella Vista Hotel tries hard to protect your privacy and your data, it can neither ensure nor guarantee the safety of any information you have transferred to Bella Vista Hotel nor ensure that your information in Bella Vista Hotel could not be accessed (revealed, altered or destroyed) from third parties, who can hack in to any of our standard physical, technical or administrative guarantees. When you insert sensitive information (like your connection credentials) in our registration or order forms, we encrypt these information using SSL technology (Secure Sockets Layer), as well as other related technologies available in WordPress. Nevertheless, there is no Internet transmission method or digital storage method, which can be described as 100% safe. Consequently, we cannot guarantee ultimate safety.
If you have any questions regarding our website safety, please contact us to this address: firstname.lastname@example.org. We use an external assistance platform and a credit card processing company to charge you if you buy services. These companies do not store, share, save or use personally recognizable data for any other purpose.
GDPR. Please consult additionally our special website to learn more about our GDPR approach.
Violations of personal data. In case your personal data have been violated, Bella Vista Hotel will notify the concerned parties immediately, according to the existing legislation.
According to the GDPR, your rights are the following. You can read more about your rights with details here.
You have also the right to complain to the Hellenic Data Protection Authority (http://www.dpa.gr/), in case you sense that there is a problem concerning the way you handle your data.
According to the EU and EU-US Protection of Personal Data Authorities, Bella Vista Hotel is pledged to settle complaints concerning privacy and the collection or usage of your personal data. For such matters of data, questions or concerns regarding the usage of personal data, please contact us in this address: email@example.com. In case your question or concern cannot be satisfied via this process, you have the right to complain to the Hellenic Personal Data Authorities (www.dpa.gr).
(i) In case you make a reservation or you ask for services via our website, we will store your information for as long as it takes to offer you these services and until the prescription of any legal claims. We will store and use your data as necessary, in order to comply with our legal obligations, to settle disputes and to enforce our agreements.
(ii) In case you contact us via our website platform, we will store your data for a necessary period of time, but not for more than two (2) years after the submission of your question.
(iii) In case you contact us for a job application, we will store your data for as long as it takes to offer you services and until the prescription of any legal claims.
The protection of children’s privacy is especially important. Thus, Bella Vista Hotel does not store or ask for personal data for children under the age of 13. In case we have stored personal data from a child under the age of 13, we will delete them the soonest possible. If you believe that we have stored data of a child under the age of 13, please contact us in this address: firstname.lastname@example.org
According to the GDPR, with your explicit consent we may forward messages to any registrant to our newsletter or to our marketing correspondence list. We only collect a specific amount of data about your person, as it is described in detail in the relevant section above. Any emails we forward are realized so via an email marketing software service provider (EMS). An EMS provider is a third party software/application service company, which allows businesses to forward multiple emails to a specific list of users.
Our forwarded email marketing messages may contain links with search possibilities or relevant server technologies, in order to track the registrants activity to these marketing emails. Wherever they are used, these marketing messages may record a number of data, such us dates, addresses, IP addresses, clicks, forwards, geographical and demographical data. These data, within their limits, will show the registrant’s activity regarding this email campaign.
These forwarded emails are in accordance with the GDPR. We offer you an easy method to withdraw your consent (deletion) or to manage your preferences/ the information we store for you anytime. See inside the marketing emails for instructions concerning the deletion or the handling of your preferences. You may also cancel your subscription from all Moosend lists by following this link after contacting the provider of EMS.
Our EMS provider is Moosend LTD, Tallis House, 2 Tallis Street, EC4Y 0AB, United Kingdom, VAT: GB 216931118, (email email@example.com).
We store the following data about your person in the EMS system:
All changes of this Policy apply when they are published in this website. When we change our Policy in a substantial way, we will inform you via email or with a warning notification in our website, before the change applies and each user will be notified for the admission date on the bottom of this page or with other means.
In case you have any questions regarding our Policy, our website practices or your transactions with this website, please contact us in this address: firstname.lastname@example.org or mail us to the following address: Benitses Corfu, Postal Code 49100, Greece, FAO…………….………..